Privacy policy

Privacy policy of the Kloska Group

Thank you for your interest in our website. The protection of your privacy is very important to us.

Name and address of the person responsible

The person responsible within the meaning of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is

Kloska Management GmbH
Am Genter Ufer 4a
21129 Hamburg
Phone +49 040 781109-0
Email :


Name and address of the Data Protection Officer

We have appointed a data protection officer for our company. You can reach him electronically at the e-mail address: or at the following postal address:

Kloska Management GmbH
To the Data Protection Officer
Am Genter Ufer 4a
21129 Hamburg

Our data protection officer is also happy to listen to your questions, suggestions or criticism regarding data protection.


Data processing for the provision of the contractual services

You can use our website and the contact data stored there to send us enquiries about orders for contractual services. Insofar as personal data are transmitted to us for this purpose or otherwise in the case of enquiries about orders, we process your data to answer your enquiries, to carry out the order/contract and for invoicing. For this purpose we need your name, your address data and your e-mail address. Without these data we cannot execute the contract with you. Depending on the order/contract, we may also require additional data.

In the case of suppliers/service providers, we process the personal data provided by you for the purpose of ordering and calling up services on our part and to pay for your services. For this purpose, we require your name, address and account details. Depending on the service/contract, we may also require additional data, which we will inform you about in individual cases.

The basis for data processing is Art. 6 Para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data processing for communication with you

In addition to the contract data, we process your communication data (address, telephone number, e-mail address) in order to contact and communicate with you. Personal data that you provide us with by e-mail or telephone will only be processed for correspondence with you or for the purpose for which you have provided us with the data.

The basis for data processing is Art. 6 Para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Data processing for the fulfilment of legal obligations

In addition, we process your data in order to fulfil legal obligations (e.g. regulatory requirements, commercial and tax law storage and verification obligations).

The basis for data processing is Art. 6 Para. 1 lit. c DSGVO, which permits processing to fulfil a legal obligation.


Categories of receipt of personal data

Your contractual and communication data will be forwarded to the responsible department and the responsible employees within our company in order to answer your enquiries, to communicate or to execute the order. The basis for this is again Art. 6 Para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Your personal data will only be passed on or otherwise transferred to third parties outside our company if this is necessary for the purpose of contract processing or invoicing or if you have given your prior consent or if there is a legal basis for the transfer.

Insofar as we use the services of third parties for the execution and handling of processing procedures, the provisions of the basic data protection regulation are observed. Service providers who support us in providing our services to you are hosting providers, e-mail service providers, IT service providers, service providers for data destruction.

We pass on personal data to the following third parties who process personal data on their own responsibility (so-called data controllers, cf. Art. 4 No. 7 DSGVO) within the framework of legal admissibility and necessity: auditors, tax consultants, lawyers, public authorities.

Contact form, Become a supplier form, Catalogue order form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We pass on this data to the responsible persons within our company or to the responsible persons within our group of companies. Otherwise no data will be passed on without your express consent.

The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out up to the point of revocation remains unaffected by the revocation.

Duration of data storage

In principle, we delete your data as soon as they are no longer required for the above-mentioned purposes, unless temporary storage is still necessary. Thus, we store your data due to legal obligations of proof and storage, which result from the German Commercial Code and the German Fiscal Code, among others. The storage periods are then up to ten full years. In addition, we retain your data for the time during which claims can be made against our company (statutory limitation period of three to thirty years).

Data security

Your personal data is securely transmitted by us using encryption. We use the SSL (Secure Socket Layer) coding system for this purpose. Furthermore, we secure our websites and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Our security measures are continuously improved in line with technical developments.

Use of Google Analytics and Google Tag Manager

If you have given your consent, this website uses Google Analytics, a web analysis service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising. To deactivate Google Analyytiscs, Google provides a browser plug-in at

This website uses Google Analytics with the extension “_anonymizeIp()”. This enables IP addresses to be processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is therefore deleted immediately.

Use of Google Tag Manager: Google Tag Manager is a solution with which marketers can manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

Click here to be excluded from the Google Tag Manager.

Google Maps

This site uses the Google Maps map service via an API. The competent service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
In order to use the Google Maps functions, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f DSGVO.

More information on the handling of user data can be found in the Google data protection declaration:

Social Media Plug-Ins

We offer you the possibility of using so-called “Social-Media Buttons” on our website. These buttons are integrated on the website merely as a graphic, which contains a link to the corresponding website of the button provider. By clicking on the graphic, you will thus be forwarded to the services of the respective provider. Only then will your data be sent to the respective provider. If you do not click on the graphic, there will be no exchange between you and the social media button providers. Information on the collection and use of your data in the social networks can be found in the respective terms of use of the respective providers. We have integrated the Social-Media-Buttons of the following companies on our website:

  • LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA)
  • Xing (XING SE, Dammtorstraße 30, 20354 Hamburg, Germany)


Log files

Every time our website is accessed, usage data is transmitted by the respective internet browser and stored in log files, the so-called server log files. The data records stored in this process contain the following data: Date and time of access, name of the page accessed, IP address, referrer URL (the URL from which you accessed the website), the amount of data transferred, as well as product and version information of the browser used and the operating system of your PC. The IP addresses of users are deleted or made anonymous after the end of use. The data is not evaluated in any other way, except for statistical purposes and then basically in anonymised form. No personal “surfing profiles” or similar are created or processed either.

The basis for data processing is Art. 6 Para. 1 letter f DSGVO, which permits the processing of data for the purpose of safeguarding the legitimate interests of the person responsible, provided that the interests or fundamental rights and freedoms of the person concerned do not prevail.


We use so-called cookies in order to recognise you during a repeated visit to our website and to be able to adapt our offer to your personal preferences.

Cookies are small text files that are stored on a visitor’s computer and contain data on the respective user to enable access to various functions. Both session cookies and permanent cookies are used on our website. A session cookie is temporarily stored on the computer you use while you navigate through the website. A session cookie is deleted when you close your internet browser or when your session expires after a certain period of time. A permanent cookie remains on your computer until it is deleted. Storing a cookie ensures that you do not have to re-enter your personal settings and preferences each time you visit the site. This saves you time and makes using our website more convenient for you.

You can delete permanently installed cookies via the settings of your browser. Most browsers accept cookies automatically – so if you wish to suppress the use of cookies, you may need to actively delete or block cookies or prevent the storage of cookies by adjusting your browser software settings. Please note, however, that if you refuse the use of cookies, you can still visit our website, but some functions may be impaired in their operation.


The basis for data processing is Art. 6 para. 1 letter f DSGVO, which permits the processing of data for the purpose of safeguarding the legitimate interests of the data controller, provided that the interests or fundamental rights and freedoms of the data subject do not prevail. Our interest lies in the better design and improvement of the usability of our website, as well as in the optimisation of our web offer.

Borlabs Cookies

This website uses Borlabs cookies, which set a technically necessary cookie (borlabs cookie) to store your cookie settings.

Borlabs cookie does not process any personal data.

The borlabs cookie stores your consent that you gave when you entered the website. If you wish to revoke these consents, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

You can adjust your cookie settings here

Rights of data subjects

You can use our contact details given above to request information about the data stored about you and, under certain circumstances, to request the correction or deletion of your data.

You may also have a right to restrict the processing of your data and a right to have the data provided by you released in a structured, common and machine-readable format.

If you have given us your consent to process personal data for specific purposes, you can revoke your consent at any time with effect for the future.

If we process your data to protect legitimate interests, you may object to this processing for reasons arising from your particular situation.

In addition, you have the option of contacting a data protection supervisory authority.

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